Refund policy

At Myna, every piece is carefully curated and handled with strict quality checks. Please read our policy carefully before making a purchase.

Mandatory Unboxing Video Requirement

An unedited and continuous unboxing video is strictly compulsory to request a refund or replacement. Claims without proper unboxing proof will not be accepted.

The recorded video must clearly demonstrate:

The completely sealed package before opening.

The full unboxing process in one single shot without any cuts, edits, or pauses.

Clear, close-up evidence of the genuine defect or damage.

No Cancellation Policy

Once an order is placed and confirmed through our system, it cannot be cancelled under any circumstances. Please review your order selections carefully prior to checkout.

Refund Eligibility

Refunds are applicable only if the product has a genuine manufacturing defect or is received in a damaged condition. We do not offer refunds or exchanges for reasons such as dislike of design, size, colour, change of mind, or normal wear and tear.

Thank you for shopping at Myna Please read the following policy carefully before placing your order.

Courier Partners

All orders within India are shipped through registered domestic courier companies and Speed Post only.

Delivery Liability

Myna is not liable for delays caused by courier companies or postal authorities. We guarantee handover of your order within the agreed timeline.

Return Shipping

Return shipping costs are the responsibility of the customer and are non-refundable. If a refund is issued, return shipping charges will be deducted from the refund amount.